30 Apr'24
01 May'24
1 room, 2 guests
Upper Deck Resort
Gold Valley, Maharashtra | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹7,449
₹4,693
/ night + ₹751 tax
Upper Deck Resort
4-star Hotel · Gold Valley, Kune N.m.
4.0/5
(662 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Swimming Pool
Concierge desk
Room service
Bar
Air conditioning
Housekeeping services
Property rules
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples allowed
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
About property
See all 68 photos
₹4,693
+ ₹751 tax
/ night
₹7,449
37% off
No cost EMI from ₹1,815
Breakfast included
Location
Gold Valley, Kune N.m., Maharashtra, 410405
Ratings & reviews
4.0/5
(662 reviews)
5
272
4
201
3
90
2
37
1
64
Location
Rooms
Service
Value
Hygiene
Dont book this property. Worthless
1/5
·
Akriti k on Apr 29, 2024
The management of the hotel is pathetic. The only positive about the property is its location everything else is below a 1 star hotel. Rooms are dirty, not maintained at all, smelly, bedding is dirty, furniture in the room is ill maintained. They dont give towels unless asked 4-5 times, they dont even give water in the room unless asked . We were a group of around 18 folks and our experience was very bad. They were just trying to extract money from us by saying this is not part of your package, that is not part of your package. Food tastes so bad , its not worth to eat at the property. They have no option for room service or ala carte, all we can get is a buffet which is whopping 2000 + taxes which has limited food options. In general we will get that kind of buffet in 300-400. They dont have sufficient staff to even help with the luggage. The attitude of the management is really bad, it seems they dont know what customer experience is and doesnt seem to care at all for their customers. We spoke multiple times to their management and staff and they were so stubborn and ill behaved. The room rent is 7000k in off season which is unacceptable for the kind of property they have. I would not recommend this property to anyone , there are much better hotels and resorts in Lonavala with a much better package. Please dont waste your money on this property . If you are going for a view , please visit other points in Lonavala but dont stay in this resort . More than waste of money , they will test your patience.
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Minus 100 point for this resort and their service.
1/5
·
MithunKB on Apr 29, 2024
Pathetic service and staff in this facility. They are very stubborn in nature and treat their guests with No-Care attitude. There was not even a single experience that was pleasant to be called out. Never again this place in my travel plans.
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Great property marred by average service
3/5
·
laksh2010 on Mar 12, 2024
The location is amazing, away from the crowd of the market yet quite accessible if you have your own vehicle. The property and rooms are both clean but the upholstery and the beddings can use an overhaul. Service is where the property loses the majority of its points. It's patchy at best. There is no room cleaning in case you are living more than a night, so no refill of the coffee/tea tray and it took 4 calls & more than an hour to get them to deliver sachets of coffee. Restaurant service is similarly patchy. No cutlery or napkins on the table. They are left out in the buffet line, like a wedding buffet. I wouldn't have minded it had it not 1250+taxes per meal. At the cost I expect better service . Same can be said for the rooms, at 30% lesser cost, I wouldn't have minded the aged beddings or improper service but the premium they charge deserves better service!!
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Beautiful Site
5/5
·
Camper25859214216 on Mar 01, 2024
It was great time to spend small trip at Upper Deck Resort, Lonavala For nature lover is the best site to spend holiday or vacation nearby Mumbai and Pune Peacefull climate, clean environment and beautyful view will remains memorable one Will see again Team Upper Deck
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Horrible service
1/5
·
Journey55127855089 on Feb 26, 2024
Horrible service, bad hygiene, very badly planned rooms. Rooms has a direct viewnfor PPL who passed so we were on full display not tinted film or plants for privacy. Don't book this ever. Even the blankets were stinking . The the breakfast idli was stale
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Deluxe Room
237.0 sq.ft
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
₹4,693
+ ₹751 tax
/ night
₹7,449
37% off
No cost EMI from ₹1,815
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 1 other inclusions
₹5,953
+ ₹1,429 tax
/ night
₹9,449
37% off
No cost EMI from ₹2,461
Room with Breakfast, Lunch & Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,149
/ night
by
+ 1 other inclusions
₹7,213
+ ₹1,731 tax
/ night
₹11,449
37% off
No cost EMI from ₹2,981
Cottage
200.0 sq.ft · No View
Attached bathroom
Fan
Charging Points
Dustbin
Flat-screen TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹5,953
+ ₹1,429 tax
/ night
₹9,449
37% off
No cost EMI from ₹2,461
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,339
/ night
by
+ 1 other inclusions
₹8,631
+ ₹2,071 tax
/ night
₹13,700
37% off
No cost EMI from ₹3,567
Room with Breakfast, Lunch & Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,529
/ night
by
+ 1 other inclusions
₹9,890
+ ₹2,374 tax
/ night
₹15,699
37% off
No cost EMI from ₹4,088